Abandoning a League match in Battlerite Arena will result in an automatic rating penalty. If the offense is repeated, additional disciplinary action may be taken against your account. Please note that this same disciplinary action may be taken even when abandoning Casual matches, as this behavior is not according to our Code of Conduct.
Our Customer Support team has no way to remove your rating penalty, instead we focus on the issue that made you disconnect in order to find a solution.
Abandoning occasional matches will not result in an account suspension; we know technical issues may occur and take this into consideration.
However, if the player continues to play when there is a known issue, we may take action to penalize the account. The effect on your team mates is the same no matter why you disconnect. They will be forced to finish the match with a significant disadvantage, with little chance of winning. There is also no reliable way to discern if you dropped from a match due to a connection issue, or if you forced a disconnect. For these reasons, we need to treat anyone who leaves a match in the same way.