Please make sure Steam Overlay is enabled for Battlerite
- Go to Steam > Settings. Click the In-Game tab.
- Check the box for "Enable Steam Overlay while in-game".
- Go to Library. Right-click on Battlerite.
- Under the General tab, check the box for "Enable Steam Overlay while in-game".
If Steam overlay is already enabled
First try to completely exit Battlerite and Steam, and try your purchase again.
If you are still unable to make a purchase, ensure the game is not running in Administrator or with elevated permissions as this can cause the overlay to not work.
To do so, you’ll need to locate the .exe (typically found in the Steam Battlerite folder: ...\Steam\steamapps\common\Battlerite)
Once you have located the .exe, click it and select ‘Properties’ and then the ‘Compatibility’ tab. Make sure ‘Run this program as an administrator’ is unchecked.
You could also try again after verifying your game files.
You may follow these steps to do so: Steam > Right click on Battlerite > Properties > Local files > Verify integrity of game files
Please try purchasing gems. If the same issue shows up, please close the game and send us your output log immediately in a ticket.
You can find the Output log on Steam > Right click on Battlerite > Properties > Local files > Browse local files > Battlerite_Data -- the document is called "Output_log"
Please include your username and the country you are connecting from as well.